Perfect Hardware of Your Call Center Solution
- Whether you need hardware to interconnect with service providers, or hardware for agents, you can find here.
- No worry about the compatibility with your call center software
- Future-proof hardware empowers you to leverage the latest AI technology
The unified communication solution provides various ways to access customer services, such as WeChat, Weibo, telephone, email, App and online consulting. It help call centers to serve customers anytime and anywhere, and thus raise working efficiency and eventually improve customer satisfaction.
Voiptune VoIP Gateways Help You Migrate to VoIP Easily
There is no doubt that IP telephony system is more and more popular and becoming the standard of business communication. But there are still enterprises with tight budgets looking for solutions to embrace VoIP while realizing their investment on their legacy equipment like analog phones, fax machines and legacy PBX.
Voiptune full series of VoIP gateway is the solution! A VoIP gateway is converting Time Division Multiplexing (TDM) telephony traffic from the PSTN into digital IP packets for transport over an IP network. VoIP gateways can also be used to translate digital IP packets into TDM telephony traffic for transport across the PSTN.
Voiptune SMS Solution
SMS is still an active way to interacting people as it reaches mobile users directly. SMS notifications is important for industrial users like schools, governments. Moreover, as SMS is also an effective marketing tool, service providers or marketing company are offering SMS marketing as one of their services. Voiptune provides GSM/WCDMA/LTE VoIP Gateway, Sim Bank and Sim Cloud for SMS solutions for simple or complex applications, at an optimized cost.
Benefits
- Cost saving: Always use SIM cards with cheapest rate; SMS counter to avoid big bills.
- Integrate with your SMS application easily with our flexible API.
- Scalable architecture: Grow with your businesses.
- Save your management cost: No need to travel to different location to manage SIMs, save the cost of on- site technicians.
- Increase your customer awareness and loyalty via SMS marketing.
- SMS alarm & SMS notification.
High-density FXS Gateways in Hospitality Industry
When thinking about migrating to state-of-art VoIP telephony solutions, hotel owners feel headaches. There are already many special hotel analog phones in their guest rooms, most of them used to be customized to fit their businesses and services which can only be cultivated in years. Usually, it is impossible to find IP Phones in the market so proper for their distinct services, their customers may not want a change as well. The most important part may also be, replacing all these phones would cost too much. Which make things worse, more and more hotels are providing internet services to guest rooms via Wi-Fi, which is obviously more convenient and better for customers’ needs; When there are no internet cables in each room, it is unlikely to deploy IP Phones as most of them need wired internet connections.
Voiptune high-density FXS VoIP Gateway DAG series make all these no more obstacles.